Directory > Business > Technology > Ai Customer Service
- Forethought
Forethought builds AI agents for customer support that autonomously resolve tickets, assist agents with suggested responses, and detect customer intent. Its SupportGPT platform integrates with help desks to reduce resolution times. forethought.ai/ - Kustomer
Kustomer (Meta) is a CRM platform for customer service with AI-powered automation, unified customer timelines, and intelligent routing. It helps support teams deliver personalized service across chat, email, social, and voice channels. www.kustomer.com/ - Freshworks
Freshworks offers AI-enhanced customer service and CRM software including Freshdesk and Freddy AI assistant. Businesses use Freshworks for omnichannel support automation, ticket management, and AI-driven customer engagement. www.freshworks.com/ - Zendesk
Zendesk provides AI-powered customer service software with intelligent routing, AI agents, and automated ticket resolution. Its AI copilot helps support agents respond faster while autonomous bots handle routine customer inquiries 24/7. www.zendesk.com/